How to Advocate for Yourself During an Emergency Room Visit

Dr. Cwanza Pinckney, an ER doctor in Houston, offers tips on how to champion yourself in a pandemic

Christina M. Tapper
ZORA

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A photo of a black female doctor helping an older black woman with medical charts at a hospital.
Photo: stockstudiox/Getty Images

InIn search for more insight on how to navigate the U.S. health care system during the coronavirus outbreak, ZORA spoke to Cwanza Pinckney, MD, a board-certified emergency medicine physician. Dr. Pinckney is currently treating patients who have the virus while working at several hospitals in the Houston, Texas, metro area.

This interview has been edited and condensed for clarity.

ZORA: There are directives on how and when to see a doctor if you are developing symptoms, but they aren’t always clear. When should you go to the emergency room?

Dr. Cwanza Pinckney: The coronavirus follows a typical pathway. It typically starts off with flulike symptoms — fever, chills, body aches. If you are stable overall but not feeling well — meaning you’re not having shortness of breath or chest pains, not severely weak or dehydrated, not vomiting and don’t have diarrhea — I don’t recommend going to the emergency room. Use a screening facility or a telemedicine option. Those medical professionals can recommend next steps. The key indicator in going to the ER is high fever accompanied by shortness of breath. Meaning if…

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Christina M. Tapper
ZORA
Writer for

Rule breaker, champion of women and education, and recovering sports journalist.